HappyCo is a company where people can grow their careers and work with like minded people, with no egos or politics. HappyCo is values driven and offers a flexible, supportive culture. Join HappyCo and Make Work Happy!
About the Role
HappyCo is seeking a Customer Launch Engineer to provide expert frontline support for our customers during product launch and beyond. In this role, you will develop automations to manual steps within our launch flow, debug and resolve technical issues, collaborate with internal teams to improve processes, and help customers integrate with HappyCo’s services. Your work will directly enhance customer satisfaction, accelerate launches, and reduce reliance on core engineering teams, allowing them to focus on product innovation.
About the Role
HappyCo is seeking a Customer Launch Engineer to provide expert frontline support for our customers during product launch and beyond. In this role, you will develop automations to manual steps within our launch flow, debug and resolve technical issues, collaborate with internal teams to improve processes, and help customers integrate with HappyCo’s services. Your work will directly enhance customer satisfaction, accelerate launches, and reduce reliance on core engineering teams, allowing them to focus on product innovation.
Key Responsibilities
Required Experience & Skills / Technical Skills:
Required Experience & Skills / Customer-Facing & Problem-Solving Experience:
Required Experience & Skills / Soft Skills & Mindset
Preferred Experience & Nice-to-Haves
If you’re passionate about solving complex technical challenges, working closely with customers, and driving impactful solutions, we’d love to hear from you!
Our HappyCo Culture & Benefits
HappyCo strives to build better communities. So naturally, we are dedicated to making our own community an enjoyable place that lets us do our best work. We’re devoted to building an inclusive, supportive culture that empowers each HappyCo’er to succeed and grow. To learn more about our culture, check out our careers page!
We Offer:
- Work from anywhere supported by a flexible company culture
- Opportunity to work for one of the fastest growing technology companies in the PropTech industry
- Generous paid parental leave
- Competitive and equitable pay, including stock options
- Access to employee assistance programs to support both physical and mental wellness
- Monthly stipends to support Wellness and Home Office expenses
Find out more about our AU Employee Benefits here!
We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that HappyCo upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status. HappyCo is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.
A note to Recruitment Agencies: Please don’t reach out to us about our roles -- we’ve got it covered. We don’t accept unsolicited agency resumes and HappyCo is not responsible for any fees related to unsolicited resumes.
HappyCo is a company where people can grow their careers and work with like minded people, with no egos or politics. HappyCo is values driven and offers a flexible, supportive culture. Join HappyCo and Make Work Happy!
