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CoverGologo
CoverGo
Resource Manager (Digital Solutions)
🌎 worldwide
570d ago

Top 3 Reasons To Join Us

  • Competitive Salary
  • 100% Remote
  • Working with a diverse team across the globe

About Us

At CoverGo, our mission is to help insurance companies and banks to make insurance 100% digital, to better serve their customers.

  • We are the leading provider of cutting-edge technology to the insurance industry
  • We’re also the winner of the insurtech of the year in all of Asia in 2021 and other awards globally
  • We work with enterprise clients such as AXA, MSIG, DBS, Fubon, Bank of China Group Insurance, and many more
  • We're an international, diverse team with over 20 nationalities and team members working remotely from all over the world
  • We are fully funded and backed by reputable VC funds and strategic institutional investors
  • We have offices in Singapore, Hong Kong, and Vietnam. We plan to expand to the US and other markets in the upcoming months
  • We’ve grown our annualized revenue by over 2000% since January 2021
  • We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world

What You Will Do

  • Assigning available staff to projects based on their skills and experience, project needs and priorities set by the delivery leadership
  • Evaluating hiring needs in accordance with upcoming projects and project budgets
  • Providing project managers with ongoing resource management and related support
  • Monitoring and analysis of employee utilisation, workload, overtime hours and other key metrics
  • Mitigating resource concerns by reallocating resources, adjusting goals, or assigning additional staff
  • Collaborating on resource management with other internal departments
  • Maintain a database of current and potential technical staff and their skills and expertise
  • Work with senior management to develop and implement policies and procedures regarding resource management, including staff utilisation rates, forecasting, and budgeting
  • Develop and maintain relationships with outside technical vendors and service providers to supplement our in-house staff resources
  • Create metrics and reporting for our resources
  • Keeping informed on current trends in resource management

What We Need

  • Bachelor's degree in Business, Operations, Engineering, Computer Science, or a related field
  • Minimum 8 years of overall experience, majority of which are doing resource management, preferably in B2B SaaS or enterprise software industry
  • Experience in resourcing for large-scale software implementations and client deliveries, preferably hands-on project management experience
  • Strong project, resource management and budgeting skills
  • Proficient in using resource management software, CRM, analytical tools, and project management software (e.g., JIRA, Meisterplan, Trello)
  • Knowledgeable of current technology market and economic trends
  • Understanding of the software development lifecycle, SaaS and IT project implementation
  • Familiarity with financial and market analysis and reporting
  • Knowledgeable in hiring, onboarding, and training processes
  • Resource Management Certified Professional (RMCP) is a plus!

Management and Interpersonal Skills You Should Have

  • Strong communication and interpersonal skills
  • Ability to work well as part of a team and to collaborate with others
  • Demonstrated strategic thinking with outstanding negotiation, delegating, and appointment skills
  • Ability to manage multiple projects and priorities simultaneously in a fast-paced environment under tight deadlines
  • Strong organisational, analytical, and problem-solving skills
  • Data-driven approach to make objective decisions
  • Flexibility, quick decision-making skills, and ability to adapt to change
  • Proven people management and coaching skills
  • Excellent time-management and presentation skills

Why You'll Love Working Here

  • Full-remote employment, work from anywhere and/or from one of our physical offices in Vietnam, Singapore or Hong Kong occasionally
  • Local time zone office hours, work by your schedule
  • Paid annual leaves
  • Employee stock options
  • Performance bonus
  • Company activities & team offsites to exotic locations
  • Training and development plan

Covergo Company Video

Requirements:

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