About Airalo
Alo! Airalo is the world’s first eSIM store that helps people connect in over 200+ countries and regions across the globe. We are building the next digital service that revolutionizes the telecom industry. We are a travel-tech company and an equal-opportunity environment that values and executes diversity, inclusion, and equity. Our team is spread across 40+ countries and six continents. What glues us together is our commitment to changing the way you connect.
About you
We hope that you care deeply about the quality of your work, the intrinsic worth of tasks, and the success of your team. You are self-disciplined and do not require micromanagement in terms of your skillset and work ethic. You do your best to flourish as an individual every day while working hard to foster a collaborative team environment. You believe in the importance of being — and staying — authentic, honest, positive, and kind. You are a good interlocutor with clear and concise communication. You are able to manage multiple projects, have an analytical mind, pay keen attention to detail, and love to get your hands dirty. You are cognizant, tolerant, and welcoming of vulnerabilities and cultural differences.
About the Role
Position: Full-time / Employee
Location:Â Remote-first
Benefits:Â Health Insurance, work-from-anywhere stipend, annual wellness & learning credits, annual all-expenses-paid company retreat in a gorgeous destination & other benefits
We are seeking an IT & Operations Manager who is not only technically adept but also deeply committed to the quality of their work and the success of the team. The ideal candidate embodies self-discipline, requiring minimal oversight, and possesses a strong skill set coupled with a robust work ethic. Your role involves flourishing as an individual while contributing significantly to a collaborative team environment. Authenticity, honesty, positivity, and kindness are values we hold in high regard.
As our IT & Operations Manager, you should be an excellent communicator, able to articulate complex technical concepts clearly and concisely. Your responsibilities will include managing multiple projects with an analytical mindset, focusing on the minutest details, and actively engaging in hands-on tasks. We value cognizance, tolerance, and appreciation of cultural differences. The role demands a proactive approach, ensuring the streamlined operation of our IT systems through effective management of access to applications, SSO configurations, MDM policies, and process optimization.
You will be responsible for identifying which tools and equipment the organization will provide as support for remote workers and what the individual employees are expected to procure, creating digital workflows that automate core onboarding/off-boarding processes. Collaborate with HR to create remote work onboarding portals that feature “Getting Started” videos for setup and tips for succeeding with remote work. You’ll be working closely with the HR team including HR Managers and TA Managers.
Responsibilities include but are not limited to:
Must-haves:
We sincerely thank all applicants in advance for submitting their interest in this opportunity with Airalo.