On behalf of Hedgewiz, SD Solutions is looking for a Client Onboarding Manager to join our growing family, where you will be able to leverage your skills and expertise to a whole new level.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
As our Client Onboarding Manager, you will be responsible for tasks related to Our Client onboarding and will hold responsibilities that will require a high level of organizational excellence and efficiency while maintaining our unique DNA.
Responsibilities:
- You will be responsible for our onboarding activities and providing front-line service to our new customer.
- Handle documentation and be an available resource for the customers.
- Ensure all content is uploaded and maintained on relevant platforms (CRM, Monday, etc.).
- Actively contribute to departmental and company goals.
- Perform other related duties as assigned by management.
Requirements:
- “Can-do” attitude who possesses strong professional accountability and individual ownership.
- Proactive and highly motivated with a strong work ethic and goal-oriented approach.
- Multitasking - the ability to react with appropriate urgency to situations and requests.
- Excellent services and interpersonal skills along with assertiveness.
- Ability to multitask and prioritize - managing multiple tasks simultaneously.
- Self-motivated, with the ability to work independently.
- Strong organizational skills, attention to detail, ability to prioritize and meet deadlines.
- Flexibility to handle escalations outside of normal business hours as needed.
- Excellent written and verbal communication skills (English).
Advantages:
- Knowledge in KYC / Compliance process Fintech/payments industry background
About Hedgewiz:
Hedgewiz is a Fintech startup that utilizes its SAAS (software as a service) platform to help finance teams manage their international payments, incoming and outgoing. With the Hedgewiz platform companies can save valuable time and high transaction fees. We aim to bridge the gap between international payments and local ones, to further expand our customer's global presence.