Headquarters: Irvine, California, United States
URL: https://vertenergygroup.com/
Vert Energy Group, an Inc. 5000 Fastest Growing Company, is seeking a highly motivated d Customer Success Representative who is interested in joining the fast-growing Energy Efficiency & Sustainability Industry.
This is a full-time remote position that involves working with our customer service and business development teams with duties including, but not limited to, the following:
Responsibilities:
- Onboarding new clients
- Hosting demos of our SaaS platform
- Responding to client inquiries
- Managing large client accounts
- Renewing client subscriptions
- Follow and implement procedures designed to improve customer retention
- Promote upsells and client referral program
Requirements
- 2+ years experience in a Customer Success role for a SaaS platform preferred
- HubSpot CRM experience strongly preferred
- Exceptional verbal & written communication
- Ability to work standard PST business hours. This position can be based anywhere in the US. Applicants outside of the United States will not be considered.
Benefits
- $20.00 - $25.00 per hour DOE
- Eligible for monthly & quarterly performance bonuses
- Equipment reimbursement funds
- Professional development program
- 401(k) with matching up to 5%
- Health, Dental, Vision insurance options
To apply: https://weworkremotely.com/remote-jobs/vert-energy-group-remote-customer-success-representative